Office Phone Systems - Powerful Phone Solutions For your Business, Our Office Phone Systems are powered by:
Avaya Office Phone Systems
In business today having the correct office phone system means your clients can speak to you whenever you are available.
Purchasing an Avaya Office Phone System means you get a more connected workforce - mobile sales teams, at-home workers, branch offices and HQ seamlessly integrated within the same communications environment, with higher productivity and lower costs than ever before.
There has never been a better time to purchase a phone system or upgrade the one you have to a converged phone system.
Converged Products can be used as stand alone phone systems, however if your business is ready you can tap into the power of Internet Communications.
IP Office fits quite nicely into a business that needs up to 300+ extensions, IP Office can be networked and has a powerful set of add-ons to maximise converged media communications.
Avaya MultiVantage on the other hand has been built for large business and mult-site locations that can scale from 20 users up to 27,000+
Both IP Office and MultiVantage provide more flexible integrations of voice and data networking. For instance having the ability to link your phone system up to outlook address book means you can call people directly from outlook. Screen pop means you can see who is calling you and why they are calling you before you even pick up the phone.
Multiple communications (email, fax, web chat, phone calls) can be routed to your staff and controlled just like an incoming sales call. Link this up to powerful systems and your email can be distributed just like a phone call. Add management into the equation and your emails are automatically sent to supervisors and managers if they have not been addressed.
Transfer customer calls, along with customer files to other staff members at a touch of a button!
Listen to your emails why you are out of the office on your mobile phone!
Link your phone system to your database and let your customers experience the power of interactive ordering.
For business requiring sophisticated phone features and the latest in advanced networking functionality Multi Vantage can scale from a small office to something that will support 1,000,000 endpoints distributed across a multiprotocal global network whilst centralising call processing functionality.
In most cases IP Office will deliver the key benefits to your organisation. If you are a business running out of multiple locations and need critical and high reliability systems then a MultiVantage Solution would be more suited to your needs.
By partnering with Avaya you can find a solution that fits your operation what ever the size and complexity.
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The IP Office phone systems we provide to the SME market come with a free voicemail system (runs from your PC or server) and is fully loaded with all the usual features that you would expect from an award winning office phone system.
Below is a list of the most requested telephone features:
Call transfer, hold, speed dialing, CLI, voicemail, direct dialing , caller hunt groups, pickup groups, directory, conference calling and integrated messaging.
In addition RAS will provide data networking from home to your office, which has it's own built in firewall. We can link your phone system up so you are notified of voicemail on your email - this is the added features you get without spending more money. The IP Office phone systems allow you to enable screen pops - if someone's name and number is entered into the system the application will pop up on your pc to tell you who is calling you.
You can even integrate this into outlook and other contact management systems for instance Act, Maximizer or Goldmine etc.
By purchasing a new office phone system today you will be able to:
Cut Costs - converge voice and data traffic onto a single,
intelligent network, reducing network and operational expenses and creating
a pathway for flexible growth.
Increase productivity - work smarter, make faster, better
decisions - and get better results by enhancing the flow of information
and the ability to collaborate effectively.
Maximise people - exploit the competitive edge of the virtual enterprise, with a distributed network that delivers advanced applications to every user, wherever they may be.
Build loyalty - improve brand experience and enhance customer contacts through intelligent call routing and mobile worker applications.
For example your incoming call can open up a window on your pc, tell you who is calling and can load up your customer account information or file before you have even answered the phone.
Avaya Office Phone System - From here to there to everywhere:
Owning an Office Phone System means much more than a different way to
make a phone call. It changes the nature of business communication for
users, for network administrators, and for enterprises themselves, from
home offices to hotels to head quarters. It creates new levels of reliability
and security. An Avaya IP Office Phone System delivers worldwide, this
is due in large part to one reason: flexibility.
Enterprises see flexibility in how they deploy their their people and
operations, and how they drive return on investment.
Network managers gain flexibility in the functions and value they extract
from their network elements, how long they keep them, and how they mix
and match them. Users gain far greater
flexibility in how they communicate, when they communicate, and with whom.
Enterprises with established networks can upgrade to Avaya Office Phone
System and keep as much as 85% of their existing infrastructure investment.
An Avaya Office Phone System Solution has built in investment protection.
This is thanks to the Avaya Communications Architecture, designed around
open standards, and compatible with leading third-party infrastructures,
devices, and applications.
AVAYA IP TELEPHONY CAN IMPROVE PRODUCTIVITY
Sage Research, Inc., in a new comprehensive study of IT decision makers, has found that organisations are realising productivity benefits from IP Telephony (IPT) deployments that reach far beyond the IT department itself.
The study found that while cost savings was cited as an IPT deployment driver by 75% of those surveyed, productivity savings was cited by more than 60%. Most surprising was that the productivity benefits were felt by both IT and non-IT workers. In another unanticipated finding, 66% of the respondents said they perceive IPT deployment as giving them a competitive advantage
Customers with Avaya solutions range from small businesses and nonprofit agencies up to more than 90% of the companies in the FORTUNE 500, and the U.S. government. They all rely on Avaya for reliable, secure networks that facilitate customer relationships, enhance productivity and maximize profitability.
To speak to someone about an Avaya IP Telephony Solution please contact UK Networks for an informal chat.
If you have a Cisco network and want to discuss a hybrid solution please email stewart@call.uk.net or call 0845 009 2050
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- Further Information
- Sales & Administration:
UK Networks, 69 Forest Glade, East London. E49RJ, TEL: 0845 009 2050
FAX: 0845 009 2050
- Avaya Presales Technical Support UK Networks, 69 Forest Glade, East London. E49RJ TEL: 07947 212 488 FAX: 0845 009 2050
